Answers · Books · Texts · Transfers

AI receptionist and answering service for every call, 24/7.

A virtual receptionist for Toronto businesses that never misses a call: during the day, after hours and on weekends. It picks up in your business's name, books appointments, texts your customers and passes the right calls to your team.

AI receptionist with a headset

Everything the AI receptionist does

Answers every call, 24/7

In your business's name, with your hours, services and policies. It never puts a caller on hold to find an answer it already knows.

English, French and 40+ languages

Choose an English or French voice, offer "press 1 for English, 2 pour le français", and callers can switch to their own language mid call.

Books, moves and cancels appointments

Straight into your calendar with your services, staff and booking rules, then texts the customer a confirmation.

Texts confirmations and reminders

Reminders go out 24 hours and 1 hour before by default, and customers reply C to confirm.

Warm transfers to your team

Up to 10 departments. If nobody picks up, it leaves your team a spoken summary and lets the caller leave a message.

Answers your customers' texts too

Customers can text your number and get an answer, and it steps back as soon as someone on your team replies.

Every call transcribed

Read the conversation, the outcome and the caller's details in your call history.

Respects "do not call me"

When a caller asks not to be contacted, the request is recorded and honoured.

Receptionist wearing a headset
Your rules

Two ways to answer. Your choice.

Use the AI as your front desk, as a backup for your team, or with the phone line you already have.

  • The AI answers first: every call is picked up on the first ring.
  • Your team answers first: the AI picks up after 10 to 60 seconds, so no caller reaches voicemail.
  • Keep your phone provider: forward the calls you miss with a simple code from your current line. We give you the codes for Bell, Rogers and others.
  • Draft, then publish: change the greeting or the rules and callers hear it only when you press Publish.

It knows your business

Your business details

Name, address, services and hours, filled in for you from your website in one click.

Your notes

Everything else callers ask about: parking, prices, policies, up to 4,000 characters.

Your rules

A formal tone, confirm the phone number, read back orders, give price ranges only, put emergencies first.

Your knowledge base

For support desks: your articles and step by step troubleshooting guides.

Works with your calendar and CRM

Google Calendar, Microsoft Outlook and Cliniko calendars. HubSpot, Pipedrive, Close, Zoho CRM, Salesforce, Housecall Pro, Workiz and Lofty, where the AI recognises the caller, updates the contact and logs the call.

How a call works

The phone rings

Your team answers first, or the AI receptionist answers right away. You choose, and you can change it any time.

The AI answers

It greets callers in your business's name and understands what they need.

It takes action

It books, takes the details, answers the question or transfers the call to the right person.

You see everything

Every call, transcript, booking and text is in your portal, and you can reply to any text yourself.

Simple pricing, no contract

Phone system plans starting from $19 per extension a month at 51+ extensions, $24 for teams of 2 to 10, with the AI receptionist and business texting included and a 30-day free trial. Already have a phone provider? The AI receptionist only plan is $30 a month with 100 AI minutes. See plans and pricing

Cancel any time. If you cancel after a payment, your service keeps working until the end of the billing period you already paid for, and the cancellation takes effect on your next billing date.

To get started,
give us a call at:
(647) 424-1001

You've got
questions.
We've got
answers.

The AI introduces itself as your business's assistant and speaks naturally. Callers can ask for a person at any time, and it transfers them to your team or to voicemail.
It says so, takes the caller's details and passes the call or a message to your team. It answers only from what you told it.
Yes, any time, with no contract. If you cancel after a payment, for example two days after you were billed, you keep using the service until the end of that billing period, and the cancellation takes effect on your next billing date.
English and French voices, an optional language menu, and callers can switch to more than 40 languages during the call.
Phone system plans include 100 AI minutes in the free trial. The AI receptionist only plan is $30 a month with 100 minutes. Extra minutes are $0.20 and texts $0.05.