Medical answering service in English and French.
Patients call when they are worried, and a busy signal makes it worse. The AI receptionist answers in English or French, books and moves appointments, sends reminders and gets urgent calls to your team fast.
Bilingual from the first word.
"Press 1 for English, 2 pour le français", and callers can switch to 40+ languages.
Appointments handled.
Books, moves and cancels with each practitioner's hours, then texts a reminder.
Urgent calls first.
An emergency rule sends urgent callers to your team without waiting.
What the AI does on every call.
It speaks naturally, knows your hours and services, and follows the rules you set. Callers can ask for a person at any time.
- Bookings in Cliniko, Google Calendar, Outlook or the built in calendar
- Prescription and refill calls taken as a message for the pharmacy team, with the caller's details
- Hours, holidays and locations answered from your clinic's information
- A formal tone that confirms the caller's phone number before ending the call
A phone system built for the way you work
Every plan includes the business phone features below. No hardware to install: it runs in the cloud.
Page the kitchen, the front desk, the operatories or the lot from any phone.
Every voicemail lands in your inbox with the audio and a written transcript, so you can read it in seconds.
Play and download recordings, keep them from 30 days to 10 years, and put a recording on legal hold.
Calls follow your opening hours: your team during the day, the AI receptionist or voicemail after hours.
Statutory holidays for your province and one-off closures, respected by your phone menu, bookings and the AI.
One number rings several phones at once or one after another, so a call never waits on a single desk.
How a call works
The phone rings
Your team answers first, or the AI receptionist answers right away. You choose, and you can change it any time.
The AI answers
It greets callers in your business's name and understands what they need.
It takes action
It books, takes the details, answers the question or transfers the call to the right person.
You see everything
Every call, transcript, booking and text is in your portal, and you can reply to any text yourself.
Simple pricing, no contract
Phone system plans starting from $19 per extension a month at 51+ extensions, $24 for teams of 2 to 10, with the AI receptionist and business texting included and a 30-day free trial. Already have a phone provider? The AI receptionist only plan is $30 a month with 100 AI minutes. See plans and pricing
Cancel any time. If you cancel after a payment, your service keeps working until the end of the billing period you already paid for, and the cancellation takes effect on your next billing date.
give us a call at:(647) 424-1001