Customer support that answers before the queue.
Most support calls ask the same few questions. The AI answers them from your knowledge base, walks callers through your troubleshooting guides step by step, and opens a ticket or books a callback for everything else.
Answers from your knowledge.
Your articles, in the caller's language, on the phone, by text and in your website chat.
Troubleshoots step by step.
Your own guides: one question at a time until the problem is solved or a ticket is needed.
Tickets and callbacks.
Every ticket has a number, a response time and staff alerts, and the customer gets updates by text.
What the AI does on every call.
It speaks naturally, knows your hours and services, and follows the rules you set. Callers can ask for a person at any time.
- Callbacks scheduled inside your callback windows
- Priority by urgency with response times for high, medium and low
- Customer replies to a ticket text are filed on the ticket and reopen it
- Same desk everywhere phone, text and website chat share the same tickets
A phone system built for the way you work
Every plan includes the business phone features below. No hardware to install: it runs in the cloud.
One number rings several phones at once or one after another, so a call never waits on a single desk.
Calls follow your opening hours: your team during the day, the AI receptionist or voicemail after hours.
Search every call, export it to CSV or PDF, and read what was said on each call's page.
Play and download recordings, keep them from 30 days to 10 years, and put a recording on legal hold.
Text customers from your business number and keep every conversation in one shared inbox. STOP requests are honoured.
Connect your own tools: calls, texts, voicemails and bookings sent to your systems as they happen.
How a call works
The phone rings
Your team answers first, or the AI receptionist answers right away. You choose, and you can change it any time.
The AI answers
It greets callers in your business's name and understands what they need.
It takes action
It books, takes the details, answers the question or transfers the call to the right person.
You see everything
Every call, transcript, booking and text is in your portal, and you can reply to any text yourself.
Simple pricing, no contract
Phone system plans starting from $19 per extension a month at 51+ extensions, $24 for teams of 2 to 10, with the AI receptionist and business texting included and a 30-day free trial. Already have a phone provider? The AI receptionist only plan is $30 a month with 100 AI minutes. See plans and pricing
Cancel any time. If you cancel after a payment, your service keeps working until the end of the billing period you already paid for, and the cancellation takes effect on your next billing date.
give us a call at:(647) 424-1001