Try these fixes first. Then we come to you.
Many device problems can be fixed in five minutes at home. These guides show what to check first, and when it's time to call a technician.

Help guides
A MacBook that looks dead is often just a flat battery, a bad charger or a dark screen on a Mac that is actually running.
Your files are almost always still safe. These checks find the cause in a few minutes on Dell, HP, Lenovo, ASUS, Acer and most other laptops.
Start with the quick fixes that solve most Wi-Fi problems, then find out if it's one device, the router or your internet provider.
Heat slows a laptop down and wears out the battery. Most overheating comes from blocked vents, dust or a program running in the background.
How you get back in depends on the kind of account you sign in with. None of these steps erase your files.
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