A restoration answering service that answers the flood call and dispatches your crew
A restoration answering service answers calls for water-damage, fire, and mold companies so a homeowner standing in a flooded basement reaches a real conversation instead of voicemail. Ansio does this with AI, around the clock. It works out the emergency from what the caller describes, sends urgent jobs to your on-call technician, and keeps escalating by text and call until someone picks up. For non-urgent work, it captures the property address and type of damage and books an assessment on your Google, Outlook, or Square calendar, then texts the caller a confirmation. Every call lands in your dashboard with a transcript and recording. Forward your existing number and you are live the same day.
No contracts · No per-minute fees · Live the same day
What Ansio does on every restoration call
Answers every call 24/7
Water and fire damage do not wait for business hours. Ansio picks up nights, weekends, and holidays, with no voicemail and no hold queue.
Reads the emergency
Ansio listens for flood, fire, smoke, sewage, and mold, and works out whether a call is an active emergency or a routine question, so each is handled accordingly.
Dispatches your on-call technician
For urgent jobs, Ansio texts and calls your on-call technician and keeps escalating until someone answers, so the call does not sit unhandled.
Captures address and damage type
Ansio takes the property address and what is happening, then books non-urgent assessments on your Google, Outlook, or Square calendar with those details attached.
Texts a confirmation
Before the caller hangs up, Ansio sends an SMS with the next step or a booked time window, so both sides have the details in writing.
Logs every call
Each call lands in your dashboard with a full transcript and recording, so you can see what was reported and what was promised.
How your restoration answering service goes live
Forward your number
Point your existing restoration line to Ansio. Send every call, or just after-hours and overflow. No new hardware, no new number, no contract.
Ansio answers and dispatches
It answers 24/7, reads flood, fire, and mold emergencies, dispatches your on-call technician, and books non-urgent assessments on your calendar with the address attached.
You get the record
Every call shows up in your dashboard with a transcript, a recording, the booked job on your calendar, and the SMS confirmation sent to the caller.
More than voicemail, an answering service, or a basic AI receptionist
How Ansio compares to the common alternatives. Varies means some providers offer it — often at extra cost or on a higher tier.
| Capability |  | Other AI receptionists | Answering service | Voicemail |
|---|---|---|---|---|
| Dispatches a job to your tech & texts the customer a live ETA | ||||
| Speaks 40+ languages, switching mid-call (English ↔ French) | Varies | |||
| Answers & engages every caller live, 24/7 | Varies | |||
| Books & reschedules on your own calendar | Varies | |||
| Texts callers back with two-way SMS | ||||
| Records, transcribes & scores every call | Varies | Varies | ||
| Time to go live | Same day | Minutes to days | Days — account + scripting | Instant — but the caller is lost |
Real results from real businesses
A dental practice tripled bookings with 24/7 AI call answering.
Read the story →0%fewer no-showsSmart reminders cut a dental practice’s no-shows by 38%.
Read the story →$0Kafter-hours / moA plumbing company captured $12K a month in after-hours revenue.
Read the story →+0%revenueA restaurant boosted revenue 35% with AI order-taking.
Read the story →Restoration answering service FAQs
What is a restoration answering service?
A restoration answering service answers calls for water-damage, fire, and mold companies so no emergency job is missed. Ansio does this with AI: it answers 24/7, reads the emergency from what the caller says, dispatches urgent jobs to your on-call technician, and books non-urgent assessments on your calendar.
How does it handle a flooded-basement call at 2am?
Ansio answers live, asks what is happening, and recognizes an active flood as an emergency. It texts and calls your on-call technician and keeps escalating until someone answers, so the homeowner is not left at voicemail.
Does it dispatch fire and mold jobs too?
Yes. Ansio listens for fire, smoke, sewage, and mold as well as water, and treats each as urgent by the rules you set. Urgent jobs go to your on-call technician; routine questions and assessments get booked on your calendar.
Is this a live operator or an AI answering service?
Ansio is an AI answering service, not a call center staffed by human operators. It answers each call itself in a natural voice, dispatches emergencies to your on-call technician, and books jobs on your calendar by your rules.
Will it book assessments onto my calendar?
Yes. Ansio books, reschedules, and cancels assessments on your Google, Outlook, or Square calendar during the call, with the property address and type of damage attached.
How much does it cost and how fast can I get set up?
Ansio is a flat monthly subscription with no per-minute or per-call charges, so a busy night of flood calls costs the same as a quiet one. You go live the same day by forwarding your existing number, with no new hardware and no contract.
Stop sending flood and fire calls to voicemail
Ansio answers every restoration call 24/7, reads the emergency, and dispatches your on-call technician, escalating until someone answers. Forward your number to go live the same day. Flat monthly price, no contract.
24/7 AI call answering
Setup the same day
No contracts, cancel anytime
