An HVAC dispatch service that gets no-heat and no-AC emergencies to your on-call tech, 24/7
Ansio is an AI HVAC dispatch service that answers every call in a natural voice and routes urgent jobs to the right technician, instead of leaving them in voicemail. It listens for the emergency keywords you set, such as \"no heat,\" \"no cooling,\" \"frozen pipes,\" or \"gas smell,\" and dispatches those calls to your on-call tech by your rules. When a job is urgent, Ansio escalates by text and call down your list until someone answers, so a 2am breakdown doesn't sit until morning. Routine service calls get booked, rescheduled, or cancelled on your Google, Outlook, or Square calendar during the call, and the customer gets an SMS confirmation. Every call lands in your dashboard with a transcript, recording, and analytics. Forward your existing number and you're usually live the same day, on a flat monthly price with no per-minute fees.
No contracts · No per-minute fees · Live the same day
What Ansio does on every HVAC call
Flags the emergency by what the caller says
Ansio listens for the phrases you choose, like no heat, no cooling, frozen pipes, or gas smell, and marks the call urgent instead of treating every call the same.
Routes urgent jobs to your on-call tech
Calls you've defined as emergencies go to whoever is on call under your rules, so the right person hears about the breakdown first.
Escalates until someone answers
If the first on-call tech doesn't pick up, Ansio works down your list by text and call until a person answers.
Books routine jobs on your calendar
Non-urgent service calls are booked, rescheduled, or cancelled on your Google, Outlook, or Square calendar in real time during the call.
Texts the customer a confirmation
Every booked job and dispatched emergency sends the customer an SMS with the details, so the next step is in writing on both sides.
Logs every call with a transcript
Each call is saved to your dashboard with a recording, transcript, and analytics, so you can see who called, what they needed, and how it was handled.
How your HVAC dispatch goes live
Set your dispatch rules
Tell Ansio which keywords count as an emergency, who is on call, and the order to escalate through. Connect your Google, Outlook, or Square calendar for routine bookings.
Forward your number
Keep your existing business line and forward it to Ansio, either all calls or just after-hours and overflow. No new hardware and no contract.
Ansio answers and dispatches
It answers every call, books routine service jobs, and routes no-heat and no-AC emergencies to your on-call tech, escalating until someone answers.
More than voicemail, an answering service, or a basic AI receptionist
How Ansio compares to the common alternatives. Varies means some providers offer it — often at extra cost or on a higher tier.
| Capability |  | Other AI receptionists | Answering service | Voicemail |
|---|---|---|---|---|
| Dispatches a job to your tech & texts the customer a live ETA | ||||
| Speaks 40+ languages, switching mid-call (English ↔ French) | Varies | |||
| Answers & engages every caller live, 24/7 | Varies | |||
| Books & reschedules on your own calendar | Varies | |||
| Texts callers back with two-way SMS | ||||
| Records, transcribes & scores every call | Varies | Varies | ||
| Time to go live | Same day | Minutes to days | Days — account + scripting | Instant — but the caller is lost |
Real results from real businesses
A dental practice tripled bookings with 24/7 AI call answering.
Read the story →0%fewer no-showsSmart reminders cut a dental practice’s no-shows by 38%.
Read the story →$0Kafter-hours / moA plumbing company captured $12K a month in after-hours revenue.
Read the story →+0%revenueA restaurant boosted revenue 35% with AI order-taking.
Read the story →HVAC dispatch service FAQ
What is an HVAC dispatch service?
An HVAC dispatch service answers calls for a heating and cooling company and gets urgent jobs to the right technician. Ansio does it with AI: it answers every call 24/7, flags no-heat and no-AC emergencies from what the caller says, and routes them to your on-call tech, while booking routine service calls on your calendar.
How does Ansio decide which calls are emergencies?
You set the rules. Ansio listens for the keywords you choose, such as no heat, no cooling, frozen pipes, or gas smell, and marks those calls urgent. Everything else gets booked as a routine request.
What happens if my on-call tech doesn't answer?
Ansio keeps going. If the first on-call technician doesn't pick up, it works down the list you set by text and call until a person answers, so an after-hours breakdown isn't left in voicemail until morning.
Does it also book routine service calls?
Yes. Non-urgent jobs are booked, rescheduled, or cancelled directly on your Google, Outlook, or Square calendar during the call, and the customer gets an SMS confirmation. Only the calls you define as emergencies are dispatched to the on-call tech.
How fast can it be set up, and what does it cost?
Ansio is usually live the same day. You set your dispatch rules, connect your calendar, and forward your existing business number, with no new hardware and no contract. It's a flat monthly price with no per-minute fees, so a busy cold snap costs the same as a quiet night.
Does it handle peak-season call volume and other languages?
Yes. Ansio answers every call at once, so during a heat wave or cold snap no caller hits a busy signal or voicemail. It speaks 40+ languages and can switch mid-call to match the caller.
Dispatch every HVAC emergency, day and night
Ansio answers every call 24/7, flags no-heat and no-AC emergencies, and routes them to your on-call tech, escalating until someone answers. Routine jobs get booked on your calendar. Forward your number to go live, on a flat monthly price with no per-minute fees.
24/7 AI call answering
Setup the same day
No contracts, cancel anytime
