An emergency dispatch service that flags the urgent call and escalates until someone answers
An emergency dispatch service answers urgent calls and gets the right person moving, instead of leaving a worried caller in voicemail. Ansio does this with AI. Its receptionist answers every call around the clock, and when a caller describes something urgent, it picks up the emergency from what is said and starts reaching your on-call staff. It calls and texts the first person on your list; if they do not pick up, it moves to the next, and keeps going until someone confirms they have it. Routine calls are still booked on your Google, Outlook, or Square calendar and texted a confirmation. Every call lands in your dashboard with a transcript and recording. Forward your existing number and you are live the same day, on a flat monthly price.
No contracts · No per-minute fees · Live the same day
How dispatch handles an urgent call
Flags the emergency from the call
Ansio listens for the words that signal urgency, such as burst pipe, no heat, gas smell, sparks, or locked out, and flags the call the moment it hears them. It does not wait for the caller to ask for a manager.
Reaches your on-call staff
Once a call is flagged, Ansio contacts the person on call by phone and SMS with the caller's name, number, and the problem. They can act without calling back for details.
Escalates down your list
If the first person does not answer or confirm, Ansio moves to the next name and keeps going. A missed phone on one contact does not stop the dispatch.
Follows your on-call rota
You set the order of contacts, the hours each person covers, and what counts as urgent, so dispatch matches your schedule rather than a fixed default.
Books the non-urgent calls
Calls that are not emergencies are handled normally. Ansio books or reschedules on your Google, Outlook, or Square calendar and texts the caller a confirmation.
Logs every call and attempt
Each emergency and each dispatch attempt is recorded in your dashboard with a transcript, recording, and timeline, so you can see who was reached and when.
How to set up emergency dispatch
Set your on-call list and rules
List who is on call, in what order, and for which hours. Tell Ansio which words or situations count as an emergency for your business.
Forward your number
Point your existing business line to Ansio. You keep your number, with no new hardware and no contract.
Ansio answers and dispatches
It answers every call, flags the urgent ones, calls and texts your on-call staff, and keeps escalating down the list until someone confirms they have the job.
More than voicemail, an answering service, or a basic AI receptionist
How Ansio compares to the common alternatives. Varies means some providers offer it — often at extra cost or on a higher tier.
| Capability |  | Other AI receptionists | Answering service | Voicemail |
|---|---|---|---|---|
| Dispatches a job to your tech & texts the customer a live ETA | ||||
| Speaks 40+ languages, switching mid-call (English ↔ French) | Varies | |||
| Answers & engages every caller live, 24/7 | Varies | |||
| Books & reschedules on your own calendar | Varies | |||
| Texts callers back with two-way SMS | ||||
| Records, transcribes & scores every call | Varies | Varies | ||
| Time to go live | Same day | Minutes to days | Days — account + scripting | Instant — but the caller is lost |
Real results from real businesses
A dental practice tripled bookings with 24/7 AI call answering.
Read the story →0%fewer no-showsSmart reminders cut a dental practice’s no-shows by 38%.
Read the story →$0Kafter-hours / moA plumbing company captured $12K a month in after-hours revenue.
Read the story →+0%revenueA restaurant boosted revenue 35% with AI order-taking.
Read the story →Common questions
What is an emergency dispatch service?
An emergency dispatch service answers urgent calls and gets the right person moving instead of leaving the caller in voicemail. Ansio does this with AI: it answers calls around the clock, picks up emergencies from what the caller says, and reaches your on-call staff by call and SMS, escalating down your list until someone confirms they have the job.
How does Ansio know a call is an emergency?
Ansio listens for the words that signal urgency, such as burst pipe, no heat, gas smell, sparks, or locked out, and flags the call the moment it hears them. You define what counts as an emergency for your business, so the rules match your work.
What happens if the first on-call person does not answer?
Ansio moves to the next person on your list, by both call and SMS, until someone confirms they have the job. A missed phone on one contact does not stop the dispatch; the escalation continues on its own.
Can I control who is on call and when?
Yes. You set the order of contacts, the hours each person covers, and what counts as urgent. Ansio dispatches according to your rota rather than a fixed default, and you can update the list whenever your schedule changes.
What happens to calls that are not emergencies?
They are handled normally. Ansio books or reschedules the appointment on your Google, Outlook, or Square calendar, texts the caller a confirmation, and logs the call. Only the calls you have defined as urgent trigger dispatch and escalation.
How quickly can I go live, and what does it cost?
Most businesses are live the same day. You set your on-call list and rules and forward your existing number to Ansio. There is no new hardware and no contract, and you pay a flat monthly price with no per-minute or per-call charges, so a busy night costs the same as a quiet one.
Get every emergency call to someone who answers
Set your on-call list and forward your number. Ansio answers every call, flags the urgent ones, and reaches your staff by call and SMS until someone confirms they have it. Flat monthly price, no contract, live the same day.
24/7 AI call answering
Setup the same day
No contracts, cancel anytime
