Bella Cucina – How a restaurant chain boosted revenue 35% with AI order taking
The results
Metric
Rush hour call capacity
Staff phone duties
Missed calls per hour
Upselling
Before
Busy signal during lunch and dinner rush
Staff pulled from service to answer phones
Average 3 missed calls per hour during peak
No upselling on phone orders
After
Every call answered instantly, unlimited capacity
Staff focused 100% on in-house customers
Zero missed calls across all 3 locations
AI suggests appetizers, drinks, and desserts
What our customers say
"Lockmaster.ai transformed how we handle calls. Our customers get instant answers and we never miss a booking."
During rush hour we used to miss dozens of takeout calls. Now every single call gets answered and the AI takes the order perfectly — it even suggests appetizers. Our phone order revenue jumped 35% across all three locations.
Marco Rossi
Owner, Bella Cucina Restaurant Group
Key Features Used
- AI order taking trained on full menu
- Intelligent upselling and cross-selling
- Multi-location call handling
- POS system integration for order placement
- Special dietary requirement handling
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