An after-hours dispatch service that sends emergencies to your on-call technician, not to voicemail
An after-hours dispatch service answers your overnight and weekend calls and routes the urgent ones to a technician right away, instead of leaving them in voicemail until Monday. Ansio does this with AI. When the office is closed, it answers the caller, listens to what they need, and recognizes an emergency from how they describe it: a burst pipe, no heat, a lockout, a backed-up drain. For those calls it takes the address, the problem, and a callback number, then sends the job to your on-call technician by text and phone, escalating down your list until someone confirms. The caller hears that a technician has been notified, so they stay with you instead of dialing the next company. Routine calls are logged, and bookings go on your Google, Outlook, or Square calendar. It fits trades and field-service work: plumbing, HVAC, electrical, locksmith, garage-door, pest-control, towing, and restoration. Forward your existing number when you close, and you are live the same day on a flat monthly price with no per-minute fees.
No contracts · No per-minute fees · Live the same day
What happens on an after-hours call
Answers nights and weekends
Ansio picks up after you close, including holidays, so urgent callers reach a conversation instead of voicemail or a busy signal.
Detects the emergency
It recognizes an urgent job from how the caller describes it, such as a flooding basement, no heat, or a lockout, and switches into your emergency handling for that call.
Dispatches to the on-call tech
For an emergency, Ansio takes the address, the problem, and a callback number, then sends the job to your on-call technician by text and phone.
Escalates until someone answers
If the first technician does not pick up, Ansio retries and works down the on-call list you set, until a person confirms they have the job.
Reassures the caller
The caller hears that a technician has been notified, so they stay with you instead of hanging up and calling the next company.
Logs and books the rest
Routine calls are logged with a transcript, and appointments are booked on your Google, Outlook, or Square calendar for the next working day.
How after-hours dispatch goes live
Set your on-call list
Tell Ansio who is on call and in what order, and which words or situations count as an emergency for your business. You set the rules; Ansio follows them on every call.
Forward your number after hours
Point your existing business line to Ansio when you close for the night or the weekend. You keep your number, with no new hardware and no contract.
Ansio answers and dispatches
It answers each call, detects the emergencies, sends them to your on-call technician by text and phone, and escalates until someone confirms the job.
More than voicemail, an answering service, or a basic AI receptionist
How Ansio compares to the common alternatives. Varies means some providers offer it — often at extra cost or on a higher tier.
| Capability |  | Other AI receptionists | Answering service | Voicemail |
|---|---|---|---|---|
| Dispatches a job to your tech & texts the customer a live ETA | ||||
| Speaks 40+ languages, switching mid-call (English ↔ French) | Varies | |||
| Answers & engages every caller live, 24/7 | Varies | |||
| Books & reschedules on your own calendar | Varies | |||
| Texts callers back with two-way SMS | ||||
| Records, transcribes & scores every call | Varies | Varies | ||
| Time to go live | Same day | Minutes to days | Days — account + scripting | Instant — but the caller is lost |
Real results from real businesses
A dental practice tripled bookings with 24/7 AI call answering.
Read the story →0%fewer no-showsSmart reminders cut a dental practice’s no-shows by 38%.
Read the story →$0Kafter-hours / moA plumbing company captured $12K a month in after-hours revenue.
Read the story →+0%revenueA restaurant boosted revenue 35% with AI order-taking.
Read the story →Common questions
What is an after-hours dispatch service?
It answers your calls once the office is closed and gets the urgent ones to a technician right away, rather than just taking a message. Ansio does this with AI: it answers overnight and weekend calls, detects emergencies from how the caller describes the problem, and sends those jobs to your on-call technician by text and phone.
How is this different from an answering service that takes a message?
A message-taking service writes down the call and leaves you to read it later, which is too slow for a burst pipe at 2 AM. Ansio dispatches: it takes the address and the problem, sends the job to your on-call technician, and escalates until a person confirms they have it, all while the caller is reassured on the line.
What if the on-call technician does not answer?
Ansio keeps going. It retries the same technician by call and text, then works down the on-call list you set, until someone picks up and confirms the job. The emergency does not sit in voicemail until morning.
How does it know which calls are emergencies?
You define what counts as urgent for your trade, such as flooding, no heat, a gas smell, a lockout, or a backed-up main. Ansio recognizes those situations from how the caller describes the problem and switches into emergency dispatch for that call. Routine calls are logged or booked instead.
Which businesses is it for?
Trades and field-service businesses that get after-hours emergency calls: plumbing, HVAC, electrical, locksmith, garage-door, pest-control, towing, and restoration. If an urgent job can come in after you close, Ansio can answer it and dispatch it.
How quickly can I go live, and what does it cost?
You set your on-call list and emergency rules, then forward your existing number to Ansio when you close, and you are live the same day. There is no new hardware and no contract, and you pay a flat monthly price with no per-minute fees.
Send every after-hours emergency to a tech, not to voicemail
Set your on-call list and forward your number when you close. Ansio answers overnight and weekend calls, detects the emergencies, and dispatches them to your on-call technician until someone confirms. Flat monthly price, no per-minute fees, live the same day.
24/7 AI call answering
Setup the same day
No contracts, cancel anytime
